C3 Complete Announces Immediate Availability of Direct Routing for Microsoft Teams


DELRAY BEACH, Florida – (work wire) – C3 Complete today announced the general availability of its live routing service for Microsoft Teams, bringing its fully featured, geo-available voice services to the popular business collaboration platform.

Due largely to the global Covid-19 pandemic, Microsoft Teams has experienced exponential growth over the past 18 months. Microsoft reports that Teams usage has increased from around 32 million daily active users in March 2020 to more than 250 million daily active users as of July 2021. With features like instant messaging, file sharing, and online meetings, Microsoft Teams is quickly becoming a natural solution for many One of the challenges of working at home. With this announcement, C3 Complete can now seamlessly integrate Hosted PBX, Unified Communications, and Call Center solutions with the Microsoft Teams platform.

“This now represents our second largest voice integration and collaboration this year, having already shown success with another popular collaboration platform,” said Rick Mancinelli, CEO of C3 Complete. “Our Microsoft Teams Direct channel partners and customers have asked for guidance, and we’re proud to announce today that we’ve provided it.”


The new Microsoft Teams direct routing service from C3 is built on top of the battle-tested Cisco BroadWorks communications platform that features the best in hardware, networking, and Microsoft-certified session border controls. The service is available nationwide via redundant switch nodes in Miami and Las Vegas, and future expansion plans are in progress.

C3 will be displaying this exciting new solution at booth 958 at the upcoming Channel Partner Conference and Exhibition. The conference starts from 1 NovemberSt through 4NS At the Mandalay Bay Resort in Las Vegas, Nevada.


About C3

C3 is an award-winning technology consulting firm headquartered in Delray Beach, Florida. Since 2009, we have provided relationship-focused, results-oriented in-house solutions to hundreds of happy clients nationwide. C3 currently owns and operates a geographically diverse, verified VMware Cloud infrastructure that delivers high performance, secure, and compliant infrastructure, virtual desktops, backup, and disaster recovery solutions. C3 also operates a Cisco BroadWorks state-of-the-art PBX, UCaaS, and CCaaS hosted platform as well as a nationwide SD-WAN based on industry-leading VMware technologies. C3 maintains an extensive list of wholesale carrier relationships for contact and has a wide range of technology-related licenses and certifications. C3’s expert team of certified network engineers designs and implements complex solutions and its bilingual service center is available for 24/7 support. Additional information about C3 is available online at https://c3-complete.com or by calling 561-939-4000.


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